Frequently Asked Questions

How much does shipping cost? 
Shipping within the continental US is $5 for any order under $100.00, and FREE for any order over $100.00.

How long will it take to ship my order?
We usually ship within a day or two after you order, but at times it may take a week, depending on the season. If you need to have your order by a certain date please let us know and we will try to accommodate you. 

I would like a custom design. Can I order one from you?
Yes! We do make custom orders. Contact us at sales@wallbits.com to get started. The pricing will depend on the final size of your product, and there is no charge until you order. 

How do I install my Wallbit design?
Each order comes with detailed installation instructions. If you ever need any extra help feel free to email us at sales@wallbits.com 

Can I reuse my design after I remove it from the wall?
Unfortunately you cannot reuse our wall designs. The letters are individually cut so that they look hand painted. Your design should last for many years so as long as you don't wish to move it you are ok! 

Any other questions we haven't addressed? Please contact us at sales@wallbits.com or 717-445-0589